Dell Latitude CPXH PPX (500MHz Pentium III, 128MB RAM, 10 GB Hard Drive)

Average customer rating:

Honestly - the worst customer service ever!! DO NOT BUY A DELL

top of the line product, wow

DELL'S CUSTOMER SERVICE IS THE WORST

Dell Latitude CPXH PPX (500MHz Pentium III, 128MB RAM, 10 GB Hard Drive)

Manufacturer: Dell
ProductGroup: Personal Computer
Binding: Personal Computers

Dell | Computers Brands | Computers Features | Electronics
Accessories:

Targus NW03BM Noteworthy Optical Screen Scroller Mouse

Netgear WG511 Wireless 802.11g PC Card

Netgear WGR614 54 Mbps 2.4 GHz Cable or DSL Wireless Router

ASIN: B000069VAZ

Customer Reviews:

Honestly - the worst customer service ever!! DO NOT BUY A DELL.......2007-01-05

I would give this product negative stars if I could. My advice, buy an Apple, their customer service is unmatched by any other I have experienced.

I have 3 Dells, nearly all the same system. My problems started with the last one purchased. From the moment of setting it up, it NEVER worked properly. We called the tech support - and the nightmare began!!

Now I have issue with any company who makes a majority of their money in an American market, whose entire sales staff is all American, or at least speaks without accents, and then suddenly when you call tech support with your valid issues you are only speaking to foreigners with such heavy accents and very little regard for American customs and ways of life.

Dell out-sources all of their tech support to India and now the Philippines, which are two countries that are far more economically depressed than ours. This becomes an apparent issue when you are trying to solve a serious tech problem and you are met with the attitude of being a spoiled and ungrateful American, and treated as if your valid problem is trivial. I chalk this up to the fact that what you spend on your computer as one purchase takes them a huge amount of time to earn. I could be wrong, but after dealing with the tech support for over two years, I feel as if I am experienced enough to make that call.

Another issue that is painfully apparent when dealing with the out-sourced tech support is that the accents are so heavy that it is very hard to understand what they want you to do, and when you repeatedly ask them to repeat themselves, they take offense. I often find myself telling them my phone has an awful connection and to please spell what they are saying. I never want to offend anyone, and usually on the phone with tech support I often feel as if my valid requests of speaking slowly and loudly and spelling do indeed offend them, and thus the quality of service dramatically decreases. I become frustrated, as do they. I don't blame the innocent support staff, they are just doing their job to the best of their ability and are human. I blame Dell for not providing the proper training for these people, if they are to troubleshoot the American market, perhaps not only computer classes are relevant, but to ease the stress of their staff, accent reducing classes would be appropriate. I have heard they may have begun that, but for this product loyal consumer it is a bit too late.

Honestly, that is just the tip of the iceberg, more a point of frustration. And if you purchase a Dell and it has any sort of issue, you will end up feeling as if you are on the Titanic and are slowly sinking to the demise of your pocketbook and sanity.

To make an extremely long story short, we bought a Dell that never worked properly, and were told that if trouble-shooting did not work that we could return it. While talking to tech support we were treated as if we didn't know how to turn it on, and were talked down to on well over 100 phone calls with tech support. Out drama began on the first day of setup and has not ended, and our warranty expired 3 months ago with the same case number as the first day of setup. Ridiculous. We were lied to, made false promises, told a million different things, insulted, and we spent about $1500 for the privilege.

We were told that there was nothing wrong with it, that it was us, 4 months and 30 phone calls later it was diagnosed with a bad motherboard. Still didn't work, again we were told firmly that it was not the computer but rather the user, 2 more months and at least 30 more phone calls it was diagnosed as a bad hard drive. Still never worked properly and ever since they replaced the hard drive they will not do anything else, claiming that the motherboard and hard drive are the computer and that there couldn't be anything else wrong - except for the user. I reminded them that they repeatedly told us that if the troubleshooting was not successful we could return the unit - and they had the audacity to tell us we were over our time and that returns need to be within the first 14 days, when we made the original complaint we were well within it!! Talk about pissed off!! We gave them the benefit of the doubt and did as they asked, we were treated as if our heads were firmly planted up our rear ends, we were told that someone would get back to us - and they never did (we heard this at least 75 times). We escalated the case - twice and were met with worse service.

Having the same case number since before my warranty expired allows the warranty to continue coverage - but no one will call back, as our issue is so great that they send us to several different departments. As soon as the warranty expired on all other issues, they stopped responding to the same one we have had since the very first day. The last week of October I left no less than 20 messages via email and voice mail with 3 different people and to date have still not received a phone call back, and most were with the people that the case had been escalated to, who are supposed to be professional and extremely qualified. My warranty expired on October 26th while actively dealing with the original issue. I have written letters, I have made phone calls, I have done as much as I have he time to do - and they have never replied. AWFUL!!

If you purchase a Dell and it has any kind of issue, you are in for a world of frustration. Like I said, we have 3, and the last one was a horrible experience, the first two never had a problem. I would never purchase another product by Dell. If I could afford to take out a full page ad in the New York Times for a year, I would do it to warn others of this horrible company.

If I had been paid a modest wage for the time I wasted dealing with tech support over this computer, I could have easily afforded to purchase a brand new, fully loaded, all the bells and whistles, wonderful customer service with an Apple computer, and still had money left over for a spa day and shopping spree. Plus I wouldn't have pissed away the original $1500 on the doorstop that Dell provided me.

RUN! RUN! RUN!

Honestly, the worst experience with any company ever.

top of the line product, wow.......2005-11-08

This laptop is awesome, I have had quite a few go through my hands, they are extremely reliable and fast.

DELL'S CUSTOMER SERVICE IS THE WORST.......2004-10-01

I purchased a dell computer on August 5th and it came in on August 11th. It did not work. I contacted Dell and they told me I needed more memory, even though this computer should have had enough memory. They refused to send it to me and I was forced to purchase more memory on my own. The computer still did not work correctly I was hit by Hurricane Charley and was without power for a week, followed in six weeks' time by Hurricanes Frances, Ivan and Jeanne. These hurricanes left me without power and internet connection for a total of almost four weeks. When I finally got to the point where I could deal with this computer again, I contacted Dell to return it. They refused to allow me to return it because I hadn't returned it within their 15-day time period. I explained what happened with the hurricanes and they still refused to grant an exception. I am now stuck with a computer that does not work. Please do not purchase a Dell computer. You will have nothing but headaches.

Average customer rating:

Kingston 128MB MODULE FOR DELL INSPIRON

Manufacturer: Kingston H. Corporation
ProductGroup: CE
Binding: Electronics

8200 LATITUDE C840

ASIN: B00006HWBU

Product Description

Kingston is the world's largest independent memory manufacturer. In today's performance-driven environment, memory upgrades provide an easy, economical alternative to increase system performance. Every memory product Kingston offers is designed to help you get maximum performance at the best price to you.This memory is designed for Fujitsu ErgoPro , ErgoPro x365/500, ErgoPro x365/CL400, ErgoPro x565/450, ErgoPro x565/500; MICRON - NetFRAME NF3100/3101, NetFRAME NF3100/3101 (PIII); Zenith - Express5800 LS2400, Express5800 MC2400.This memory is designed for Dell Inspiron 8200, Latitude C840.

Average customer rating:

Kingston 128MB PC133 SODIMM MODULE FOR

Manufacturer: Kingston H. Corporation
ProductGroup: CE
Binding: Electronics

Product Description

DELL LATITUDE CSX P3 500MHZ,128MB,6GB,CD-ROM,WIN XP,SLIM MODEL LAPTOP

Average customer rating:

Dell works well
laptop from advantage

DELL LATITUDE CSX P3 500MHZ,128MB,6GB,CD-ROM,WIN XP,SLIM MODEL LAPTOP

Manufacturer: Dell Computers
ProductGroup: Personal Computer

Notebooks | Computers & Add-Ons | Categories | Electronics

Dell | Computers Brands | Computers Features | Electronics

Customer Reviews:

Dell works well.......2007-03-14

The Dell Latitude XP 3 slim laptop computer works well. it is easy to use.

laptop from advantage.......2006-06-12

i bought a laptop from advantage and it is not what i expected. the external drive is broke and its beat up . i was told by eugene if i remove the bad feedback he would have it replaced. i assumed by the way he was emailing me that i was to get the replacement the same day i give the broken one to ups. i called this morning to get the tracking number and i got the rudest man ever on the phone. all i wanted was the tracking number and he accused me that i was going to put a rock in the box and return it and that i was NOT going to get a replacement immediately like i assumed by what eugene had made it sound. this has me very upset and i will not be doing business with advantage computers in the future. jeanne wrann

Axiom 128MB DIMM 311-0654 for Dell Latitude CSX 500

Average customer rating:

Axiom 128MB DIMM 311-0654 for Dell Latitude CSX 500

Manufacturer: SimpleTech Technology
ProductGroup: CE
Binding: Electronics

Axiom 128MB DIMM 311-0654 for Dell Latitude CSX 500
One of the cheapest ways to increase your computer performance and speed up your computer.
SDRAM is designed to synchronize itself with the clock cycle timings between the memory and the computer bus to maximize performance and prevent system problems.
Axiom offers virtually every SDRAM module available in the market today.
Founded in 1995, Axiom Memory Solutions has quickly become a leader in providing memory and storage products to the world's largest resellers, distributors and OEMs.

ASIN: B000B6N20S

Product Description

Axiom has made reliability the cornerstone of its product strategy and the company is dedicated to exceeding the industry standard when it comes to detail, quality and consistency. Offering perhaps the broadest line of upgrade products in the industry, Axiom manufactures and distributes virtually every type of memory modules available. This memory is designed for Dell Inspiron 3500 A300GT, A333GT, A366GT, A400GT, C300XT, C333GT, C366GT, C400GT, D233XT, D266GT, D266XT, D300GT; Dell Inspiron 7000 A333GT, A366LT, A400, C366, C400, D266GT/D266XT, D300GT, D300LT; Dell Latitude CPi A300ST, A366ST, A366XT, A400XT, R400GT; Dell Latitude CPt C333GT, C400GT; Dell Latitude CPx 450, 500; Dell Latitude CS 400, CS 500, LS 400.

Average customer rating:

DELL 128MB LATITUDE (311-2032-A)

Manufacturer: SMART MODULAR - MEMORY
ProductGroup: CE

Notebooks | Computers & Add-Ons | Categories | Electronics

128MB Upgrade for a Dell Latitude C600 Series System (SDRAM, PC133, Non-parity, CL=2)

Average customer rating:

128MB Upgrade for a Dell Latitude C600 Series System (SDRAM, PC133, Non-parity, CL=2)

Manufacturer: CRUCIAL TECHNOLOGY
ProductGroup: CE

144-pin SODIMM
133MHz
SDRAM, PC133, CL=2 Non-parity, 133MHz, 3.3V, 16Meg x 64
The only brand of memory upgrade available directly from a DRAM manufacturer, tested to meet the most stringent industry specifications
Install it yourself in about 15 minutes. The same top-quality memory that the worlds largest computer manufacturers install in the systems they sell

ASIN: B000COA2KC

Product Description

Bad memory can cause anything from annoying error messages to complete system failures. Why risk it with cheap "mystery" memory? When you buy memory from Crucial, you're buying the same high-quality memory that leading computer manufacturers install in the systems they sell. In fact, because Crucial is a division of Micron, one of the world's largest DRAM manufacturers, chances are good that you have their memory in your system right now. While the "other guys" might claim to manufacture memory, they really just assemble modules out of chips made by someone else. Some don't have first-class assembly procedures, and some even use chips that failed to meet computer manufacturer's stringent testing requirements. Crucial memory goes through much more rigorous testing procedures than many other brands of memory. Some memory assemblers choose to accept a certain "defect rate" because it's cheaper to deal with returns than to test every part they sell. That may help their bottom line, but it's sure a pain in the neck if you're one of the customers who ends up with a bad module. That's why Crucial thoroughly tests EVERY module they sell and put their name only on the ones that meet their strict standards. You might expect memory this good to cost a lot more, but you'd be wrong. As an online memory upgrade provider selling directly from the manufacturer, Crucial memory is often available at lower prices than lower-quality modules.

Axiom 128MB Module for Dell Inspiron and Latitude # 311-2032

Average customer rating:

Axiom 128MB Module for Dell Inspiron and Latitude # 311-2032

Manufacturer: SimpleTech Technology
ProductGroup: CE
Binding: Electronics

Axiom 128MB Module for Dell Inspiron and Latitude # 311-2032
One of the cheapest ways to increase your computer performance and speed up your computer.
SDRAM is designed to synchronize itself with the clock cycle timings between the memory and the computer bus to maximize performance and prevent system problems.
Axiom offers virtually every SDRAM module available in the market today.
Founded in 1995, Axiom Memory Solutions has quickly become a leader in providing memory and storage products to the world's largest resellers, distributors and OEMs.

ASIN: B000B6JAKY

Product Description

Axiom has made reliability the cornerstone of its product strategy. The company is dedicated to exceeding the industry standard when it comes to detail, quality and consistency. Offering perhaps the broadest line of upgrade products in the industry, Axiom manufactures and distributes virtually every type of memory modules available.This memory upgrade is designed for the following systems:Dell Inspiron 4100;Dell Inspiron 8100;Dell Latitude C400 1.2G;Dell Latitude C400 866;Dell Latitude C510 C1.06G;Dell Latitude C610;Dell Latitude C610 P1.0G;Dell Latitude C610 P1.2G;Dell Latitude C810 P1.0G;Dell Latitude C810 P1.1G;Dell Latitude C810 P733.For a complete compatibility list please refer to the original manufacturer's web site.

128MB Upgrade for a Dell Latitude CPx Series System (SDRAM, PC133, Non-parity, CL=2)

Average customer rating:

128MB Upgrade for a Dell Latitude CPx Series System (SDRAM, PC133, Non-parity, CL=2)

Manufacturer: CRUCIAL TECHNOLOGY
ProductGroup: CE

144-pin SODIMM
133MHz
SDRAM, PC133, CL=2 Non-parity, 133MHz, 3.3V, 16Meg x 64
The only brand of memory upgrade available directly from a DRAM manufacturer, tested to meet the most stringent industry specifications
Install it yourself in about 15 minutes. The same top-quality memory that the worlds largest computer manufacturers install in the systems they sell

ASIN: B000COA2KM

Product Description

SimpleTech 128MB 144-Pin 133Mhz SO DIMM SDRAM for Dell Latitude C810

Average customer rating:

SimpleTech 128MB 144-Pin 133Mhz SO DIMM SDRAM for Dell Latitude C810

Manufacturer: SimpleTech Technology
ProductGroup: CE
Binding: Electronics

All SimpleTech | SimpleTech | Brands | Electronics Features | Electronics

Product Description

Simple Technology is a leading independent provider of standard and custom memory solutions, with products based on dynamic random access memory, or DRAM, static random access memory, or SRAM, and Flash memory technologies, such as CompactFlash. The company designs, manufactures and markets a comprehensive line of over 2, 500 memory, storage and connectivity products used in high performance computing, networking and communications, consumer electronics and industrial applications.This memory is intended for Dell Latitude C810.

Average customer rating:

great receiver!!! Highly recomended

Great device for the price!

Doesn't like optical input (?)

Panasonic SA-XR50S Slim Design Home Theater Receiver (Silver)

Manufacturer: Panasonic
ProductGroup: CE
Binding: Electronics

Stereo Receivers | Receivers & Amplifiers | Audio & Video | Categories | Electronics
Compact Stereos | Home Audio | Panasonic | Brands | Electronics Features | Electronics
Receivers | Home Audio | Panasonic | Brands | Electronics Features | Electronics
Audio & Video | Refurbished & Used | Special Features | Electronics Features | Electronics
Accessories:

NETGEAR Wireless Digital Music Player

Product Features:

6.1-channel receiver with slim design; measures 16.9 x 2.9 x14.7 inches (W x H x D)

Compatible with DTS-ES surround sound with rear center-channel speaker

Hook up a cable box, DVD recorder, VCR, CD player, CD recorder, and tape deck

Audio inputs: 4 A/V, 1 coaxial, 1 optical; video inputs: 3 composite, 3 S-video, 2 component

Up to 30 AM/FM presets; includes remote control

ASIN: B0001IXUFI

Product Description

Panasonic Home Theater Receivers are sleek and smart looking and take up much less space around your crowded A/V entertainment center. Equipped with various input terminals, Panasonic full line-up of amplifiers can serve as the core of any home theater setup. Full digital amplifiers that bring incredibly clear and powerful sound to today's home theater!

Amazon.com Product Description

Though small in stature, the Panasonic SA-XR50 receiver offers 100 watts of power and a bevy of options for connecting home theater equipment, including a 6.1-channel surround-sound connection for DVD output with a rear center-channel speaker. You'll be able to hook up a cable box, DVD recorder/VCR, a CD player, CD recorder, and tape deck. It offers 3 S-video, 3 composite-video, and 2 component-video inputs, and 4 RCA, 2 optical, and 1 coaxial audio inputs. Other features include an AM/FM tuner with 30 presets, headphone jack for private listening, and a remote control.

The SA-XR50 has two control knobs on the front, one for volume and the other for selecting the type of input device. It has a number of surround sound modes to choose from, including Dolby Digital EX, DTS-ES, and DTS NEO.

What's in the Box
Panasonic SA-XR50 receiver, remote control, 2 AA batteries, FM antenna, AM loop antenna, power cord, and printed operating instructions.

Customer Reviews:

great receiver!!! Highly recomended.......2005-01-01

When I was planning to buy a surround receiver I was not even considering Panasonic, mostly because I was not aware that they made any separate hi-fi components and receivers.
One of my main concerns was that all the surround receivers appeared to be too bulky and too heavy and I was little worried about placing a receiver on a glass shelf under the TV.

After doing one last research on the Internet and audio/video articles I stumbled around only good reviews and praise about Panasonic line of digital receivers and their amazing sound quality. What really got me was the weight of this unit - less than 10 pounds! and its slim line design - easy to fit in my entertainment center.
I was definitely looking for audio quality more than the receiver's footprint, but there it was the perfect product - Panasonic digital receiver w/ all the bells and whistles for only $220 online!
I couldn't be happier with my purchase!
This receiver has no problem powering a set of 200-watt front speakers and 4x100-watt surrounds incl. the center channel!

The sound is just amazing! Lots of configurable options (might be little overwhelming at first and may require you to spend some time listening to your system to tweak it to your liking) and plenty of analog/digital inputs/outputs - the back panel of this unit is just filled w/ them incl. analog 6-channel input for DVD-audio or SACD (super audio CD) player.

The receiver lets you choose the size of your speakers, cut off frequencies, which are to be redirected to the subwoofer, or it will automatically redirect all the bass to the fronts in case you don't haveone or define a one. I actually got rid of mine since my front speakers go down all the way to 35Hz and now my system sounds even better, it's like having two subwoofers, one for each channel! It also let's you control the volume of each speaker and the subwoofer separately from the fronts so it becomes fairly easy to build your own home theater using different brands and/or sensitivity of speakers.

For the price it might be very well the best surround receiver out there! Panasonic just released a 70 model, which includes large speaker terminals for both A/B fronts and the capability of bi-wiring your fronts (if your front speakers support this) and also features HDMI input/output, on screen menu as well as Dolby Pro-logic IIx support. However the 70 series one is almost twice as expensive but might be worth considering if you're looking for even more.

There are only couple of features that I miss:
The receiver has large speaker temrinals only for the front speakers - all the surrounds are regular push-pin type. (Probably slim line design of the receiver didn't allow for much room to fit these in).
It would be nice to be able to adjust tone - bass and treble for the fronts while in surround mode (this can be done only for stereo sources).
Some of the options cannot be accessed using the remote - for example A+B speaker switching in case you plan to use it in stereo mode only or in a multi-room configuration.
I guess that's it.
Overall I highly recommend this receiver and rate it 5 out of 5!
Job well done Panasonic!

P.S.: don't forget to check out the reviews for SA-XR50, which is the same receiver just in black color.

Great device for the price!.......2004-10-27

I recently purchased this Receiver for a family room home theater set-up. It operates wonderfully, the set up was a snap, and the controls are much more intuitive than the Sony STR it replaced. The digitial sound is noticably bright, but the unit itself generated very low heat in my entertainment center which was a desired feature. I wish they had large speaker connectors for more that the front speakers, and more than 2 optical inputs would be nice. Overall this is a great "family" receiver.

Doesn't like optical input (?).......2004-08-29

I give this unit 2 stars because it has excellent features which drew me to make my purchase initially, however I had a long, frustrating experience dealing with the Panasonic customer support and authorized "service center"...

I have had a long few months trying to get this receiver repaired when it started giving me an error code "F70 DSP" during play of CDs thru one optical input or DVDs thru another.

I followed the manual, and contacted Panasonic about the problem. I was asked to drive 30 minutes to the nearest "authorized servicer" and have the unit serviced (for free at least). When I received the unit back with the servicer claiming they had "soldered some parts", the same problem repeated itself the same day! I went thru the same channel, took the unit in for service. The servicer said the unit is working perfectly. Contacted Panasonic again and their local field representative agreed with the servicer that the problem is outside of their brand new receiver.

Apparently both of my devices, with different brands of optical cable (one is a Monster cable) are both producing bad input for this wimpy receiver, so I have a $300 paperweight.

I hope you get one which performs as expected, because it seems my receiver does not process input audio very well at all, and the Panasonic customer support felt like a runaround which got me nowhere. Hopefully my credit card company can help me and do a chargeback for the receiver still, since Panasonic has wasted months of my time with no improved result.

Electronics:

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