Dell Latitude CPXH PPX (500MHz Pentium III, 128MB RAM, 10 GB Hard Drive)

Average customer rating:

Honestly - the worst customer service ever!! DO NOT BUY A DELL

top of the line product, wow

DELL'S CUSTOMER SERVICE IS THE WORST

Dell Latitude CPXH PPX (500MHz Pentium III, 128MB RAM, 10 GB Hard Drive)

Manufacturer: Dell
ProductGroup: Personal Computer
Binding: Personal Computers

Dell | Computers Brands | Computers Features | Electronics
Accessories:

Targus NW03BM Noteworthy Optical Screen Scroller Mouse

Netgear WG511 Wireless 802.11g PC Card

Netgear WGR614 54 Mbps 2.4 GHz Cable or DSL Wireless Router

ASIN: B000069VAZ

Customer Reviews:

Honestly - the worst customer service ever!! DO NOT BUY A DELL.......2007-01-05

I would give this product negative stars if I could. My advice, buy an Apple, their customer service is unmatched by any other I have experienced.

I have 3 Dells, nearly all the same system. My problems started with the last one purchased. From the moment of setting it up, it NEVER worked properly. We called the tech support - and the nightmare began!!

Now I have issue with any company who makes a majority of their money in an American market, whose entire sales staff is all American, or at least speaks without accents, and then suddenly when you call tech support with your valid issues you are only speaking to foreigners with such heavy accents and very little regard for American customs and ways of life.

Dell out-sources all of their tech support to India and now the Philippines, which are two countries that are far more economically depressed than ours. This becomes an apparent issue when you are trying to solve a serious tech problem and you are met with the attitude of being a spoiled and ungrateful American, and treated as if your valid problem is trivial. I chalk this up to the fact that what you spend on your computer as one purchase takes them a huge amount of time to earn. I could be wrong, but after dealing with the tech support for over two years, I feel as if I am experienced enough to make that call.

Another issue that is painfully apparent when dealing with the out-sourced tech support is that the accents are so heavy that it is very hard to understand what they want you to do, and when you repeatedly ask them to repeat themselves, they take offense. I often find myself telling them my phone has an awful connection and to please spell what they are saying. I never want to offend anyone, and usually on the phone with tech support I often feel as if my valid requests of speaking slowly and loudly and spelling do indeed offend them, and thus the quality of service dramatically decreases. I become frustrated, as do they. I don't blame the innocent support staff, they are just doing their job to the best of their ability and are human. I blame Dell for not providing the proper training for these people, if they are to troubleshoot the American market, perhaps not only computer classes are relevant, but to ease the stress of their staff, accent reducing classes would be appropriate. I have heard they may have begun that, but for this product loyal consumer it is a bit too late.

Honestly, that is just the tip of the iceberg, more a point of frustration. And if you purchase a Dell and it has any sort of issue, you will end up feeling as if you are on the Titanic and are slowly sinking to the demise of your pocketbook and sanity.

To make an extremely long story short, we bought a Dell that never worked properly, and were told that if trouble-shooting did not work that we could return it. While talking to tech support we were treated as if we didn't know how to turn it on, and were talked down to on well over 100 phone calls with tech support. Out drama began on the first day of setup and has not ended, and our warranty expired 3 months ago with the same case number as the first day of setup. Ridiculous. We were lied to, made false promises, told a million different things, insulted, and we spent about $1500 for the privilege.

We were told that there was nothing wrong with it, that it was us, 4 months and 30 phone calls later it was diagnosed with a bad motherboard. Still didn't work, again we were told firmly that it was not the computer but rather the user, 2 more months and at least 30 more phone calls it was diagnosed as a bad hard drive. Still never worked properly and ever since they replaced the hard drive they will not do anything else, claiming that the motherboard and hard drive are the computer and that there couldn't be anything else wrong - except for the user. I reminded them that they repeatedly told us that if the troubleshooting was not successful we could return the unit - and they had the audacity to tell us we were over our time and that returns need to be within the first 14 days, when we made the original complaint we were well within it!! Talk about pissed off!! We gave them the benefit of the doubt and did as they asked, we were treated as if our heads were firmly planted up our rear ends, we were told that someone would get back to us - and they never did (we heard this at least 75 times). We escalated the case - twice and were met with worse service.

Having the same case number since before my warranty expired allows the warranty to continue coverage - but no one will call back, as our issue is so great that they send us to several different departments. As soon as the warranty expired on all other issues, they stopped responding to the same one we have had since the very first day. The last week of October I left no less than 20 messages via email and voice mail with 3 different people and to date have still not received a phone call back, and most were with the people that the case had been escalated to, who are supposed to be professional and extremely qualified. My warranty expired on October 26th while actively dealing with the original issue. I have written letters, I have made phone calls, I have done as much as I have he time to do - and they have never replied. AWFUL!!

If you purchase a Dell and it has any kind of issue, you are in for a world of frustration. Like I said, we have 3, and the last one was a horrible experience, the first two never had a problem. I would never purchase another product by Dell. If I could afford to take out a full page ad in the New York Times for a year, I would do it to warn others of this horrible company.

If I had been paid a modest wage for the time I wasted dealing with tech support over this computer, I could have easily afforded to purchase a brand new, fully loaded, all the bells and whistles, wonderful customer service with an Apple computer, and still had money left over for a spa day and shopping spree. Plus I wouldn't have pissed away the original $1500 on the doorstop that Dell provided me.

RUN! RUN! RUN!

Honestly, the worst experience with any company ever.

top of the line product, wow.......2005-11-08

This laptop is awesome, I have had quite a few go through my hands, they are extremely reliable and fast.

DELL'S CUSTOMER SERVICE IS THE WORST.......2004-10-01

I purchased a dell computer on August 5th and it came in on August 11th. It did not work. I contacted Dell and they told me I needed more memory, even though this computer should have had enough memory. They refused to send it to me and I was forced to purchase more memory on my own. The computer still did not work correctly I was hit by Hurricane Charley and was without power for a week, followed in six weeks' time by Hurricanes Frances, Ivan and Jeanne. These hurricanes left me without power and internet connection for a total of almost four weeks. When I finally got to the point where I could deal with this computer again, I contacted Dell to return it. They refused to allow me to return it because I hadn't returned it within their 15-day time period. I explained what happened with the hurricanes and they still refused to grant an exception. I am now stuck with a computer that does not work. Please do not purchase a Dell computer. You will have nothing but headaches.

NEW, GENERIC REPLACEMENT, NON-OEM, 30DAYS MONEYBACK GUARANTEE.

Average customer rating:

NEW, GENERIC REPLACEMENT, NON-OEM, 30DAYS MONEYBACK GUARANTEE.

Manufacturer: BetterDealComputers
ProductGroup: CE

Rechargeable | by Type | Batteries | Batteries, Chargers & Power Supplies | Accessories & Supplies | Categories | Electronics | Button Cell | Coin Cell | A | AA | AAA | AAAA | C | D | 6V | 9V | 12V | Heavy Duty

This Non-OEM replacement battery is designed for Dell Latitude CP Series Laptops
For a complete compatibility list please refer to the original manufacturer's web site.
100% OEM Compatible
Guaranteed to meet or exceed original specifications
30 Day Warranty

ASIN: B0007WTCGO

Product Description

This Lithium Ion Battery is ideal for use with any Dell Latitude CP Series Laptop. Provides 14.8V and 3600mAh. This Is a Replacement For Part # 1691P, 3149C, & 5081P... For a complete compatibility list please refer to the original manufacturer's web site.

Product Description

It's a digital world. A world where sound surrounds you and pictures dazzle the imagination. It's a world where the excitement of the movies is captured and brought to life on a simple five-inch disc - the size of a CD. Welcome to the incredible world of DVD. As a leader in digital technology, Panasonic made possible and forever changed the face of home theatre. Come and experience the ultimate in home theatre entertainment as Panasonic knows it.

Amazon.com Product Description

The Double Feature PV-D4753S integrates a high-quality, progressive-scan DVD player and four-head, hi-fi VCR into a slim and handsomely designed package. Format compatibility extends from DVDs, videocassettes, and CDs to audiophile-quality DVD-Audio discs, recordable audio CDs, and DVD-R video discs.

Whether your living room is currently home to an HDTV or you're merely thinking of "someday," the PV-D4753S stands ready to deliver the full potential of DVDs. Progressive scanning, referred to as 480p for the number of horizontal lines that compose the video image, creates a picture using twice the scan lines of a conventional DVD picture, providing higher resolution and sharper images while eliminating nearly all motion artifacts. Six-channel DVD-Audio recreates the delicate nuances and subtle overtones of music far more realistically than CD recordings can. The format also provides enhancements, depending on disc content, such as song lyrics, liner notes, "photo albums" of band members, and other menu items which can be displayed on the screen of a connected television.

As an anti-piracy measure, the PV-VD4753S performs its own decoding of DVD-Audio signals, passing high-resolution analog, not digital, audio to your surround receiver. This means you'll need an audio/video receiver with multichannel analog-audio inputs to appreciate this feature. The player also decodes Dolby Digital and DTS 5.1-channel surround signals. The VCR's four-head design ensures smooth slow-motion tape play (forward and reverse) and clear still-frame images, and with hi-fi sound the unit records and plays back stereo audio tracks. The unit even lets you record a TV show while watching a DVD at the same time.

Customer Reviews:

Simultaneous outputs.......2003-09-14

Nice enough player.

The user interface is plain - nothing more than text, without the polish of Sony combo units.

Ignore the editorial review's comments on needing a receiver with analog inputs. This player does provide analog outputs for surround, but it also provides optical output for connection to a receiver that decodes its own surround sound.

The machine has one standout capability: when playing a DVD on progressive scan, the VCR/DVD line outputs are still active and correct! (Many current players will disable the line outputs when set to progressive scan [e.g. Samsung] or they will scramble and become unusable [e.g. Sony].) This is a splendid feature if you are driving an HDTV monitor and a "normal" TV (i.e. one in another room) simultaneously. (Admittedly, if you don't use this arrangement, this feature has little value; but for those who do drive dual monitors, this is a critical feature that is rarely found.)

Product Description

Whether you use your computer for Internet telephony, gaming, education lab or video conferencing, Labtec delivers only the highest quality audio. Labtec's PC headsets and headphones are designed to be lightweight and comfortable for extended use. C-184 heavy-duty PC stereo headphone features adjustable padded headband and ear pads for maximum comfort, dual volume controls, and stereo/mono switch. It is provided with shielded coiled cord with 3.5mm gold stereo plug, and 1/4" stereo adapter plug.

Product Description

The 15" NEC MultiSync LCD1560NX, a flat-panel monitor featuring a thin-frame design, enhances your visual experience with superior screen performance, advanced technologies and comforting design elements. This model's digital and analog inputs ensure compatibility with today's and tomorrow's computer systems, and low power consumption reduces your total cost of ownership.

Amazon.com Product Description

The sleek black casing of the 1560NX LCD monitor was created with small desktops in mind--its ultrasmall footprint is just 6 inches square. Packed inside this small package is an impressive array of technology. Digital DVI-D and standard analog inputs will keep pace with advances in imaging, while the 1,024 x 768 resolution, 350:1 contrast ratio, and .297 dot pixel pitch guarantee clean, crisp graphics with vivid detail and easily legible text.

The tilt/swivel stand and wide viewing angles (160 degrees horizontal, 120 degrees vertical) supply a wide range of possibilities for maximum viewing comfort, and simple onscreen controls allow you to precisely adjust the picture to your liking. NEC-Mitsubishi includes a three-year warranty on parts, labor, and backlight with this monitor.

Customer Reviews:

Nice LCD !!.......2003-05-21

I bought this 1560NX monitor after I read the review for the 1560M (very simalar but with speakers and a higher contrast ratio). Anyhow, when I first got the monitor I was generally pleased. I would have given it a 4/5 then. But after a while I realized that it just wasn't as crisp as my Gateway 9300 laptop screen. Even though my laptop was old, it had one of the clearest texts of any screen I've used (albeit - not a bright screen)

I'm very picky so this started me looking again and I discovered, by comparing lcds in the stores, that this NEC monitor was about average when it came to text and a little above average on colors. In fact I was seriously considering trading it in for a Samsung 152B. The samsung has a good even text. Text is very important to me.

But before I did this switch, I decided to buy a video card with DVI support and hook it up to this monitor (since it has both VGA and DVI connectors)

WOW! - What a difference. It when from good to GREAT. The colors are more accurate and brigher and the text is now very sharp. I would say that it is now as good as the Samsung. Now I feel that this monitor is about as good as they get.

Great screen if you use DVI.......2003-05-20

When I first got the monitor I was generally pleased. I would have given it a 4/5 then. But after a while I realized that it just wasn't as crisp as my Gateway 9300 laptop screen. Even though my laptop was old, it had one of the clearest texts of any screen I've used (albeit - not a bright screen)

But before I did this swith, I decided to buy a video card with DVI support and hook it up to this monitor (since it has both VGA and DVI connectors)

BTW - the video card I put in was an NVidia MX 440 8X with DVI.

Average customer rating:

Old Reliable

Best. Player. Ever.

Just Spend an Extra 10 bucks On the Mp3/Disc

good up until now

THIS WILL BE MY 2ND AX5011 IN 4 YRS

Philips AX5011 Portable Jogproof CD Player with 45-Second Anti-Skip (Blue)

Manufacturer: Philips
ProductGroup: CE
Binding: Electronics

All Portable CD Players | Portable CD Players | Portable Audio & Video | Audio & Video | Categories | Electronics
CD Players | Portable Audio | Philips | Brands | Electronics Features | Electronics
CD Players | Portable Audio & Video | Refurbished & Used | Special Features | Electronics Features | Electronics
Audio & Video | Refurbished & Used | Special Features | Electronics Features | Electronics
Electronics Available for International Shipping | Specialty Stores | Electronics Features | Electronics
Accessories:

Motorized SkipDoctor by Digital Innovations (Model 1013000)

Koss R-10 Home Headphones

Koss SportaPro Stereo Headphones

Sony MDR-V700DJ DJ Style Monitor Series Headphones

Fellowes Nylon CD Wallet (224-Disc Capacity)

Product Features:

Jogproof CD player with headphone included

Up to 22 hours of playback with 2 AA batteries

Digital dynamic bass boost

CD-R/-RW compatible

45-second electronic skip protection

ASIN: B00005AASP

Product Description

Philips AX5011 is a great personal CD player with rich sound and skip protection. It is perfect for listening, studying, and exercising. This player is Jogproof with a 45-second ESP that prevents interruptions caused by shocks and vibration as well as durable with a 22-hour playback time on 2 AA batteries. Enjoy your own CD mixes with the AX5011's CD-R/CD-RW compatibility. The Cool Blue Heat Resistant Body lets you use this CD player anywhere - at the beach, pool, or outside on your deck.

Customer Reviews:

Old Reliable.......2006-10-30

Guys, forget all of the new-fangled iPod or Sony Walkman devices out. Just buy this. Why? It's perfect. Provides a rich sound (coupled with my Philips SBC-HS386 headphones) and it NEVER SKIPS. The reviewer below me might have got a defect, or has the ESP (Electronic Skip Protection) off. I tell, you, I nicknamed mine Old Reliable. No problem with it, it looks cool, allowing you to see the CD as it spins. I've been through many, and I mean many, CDs with this thing. I love you Old Reliable.

Up Side: CD player sent down from Jesus himself to allow us to listen to music in its purest form.

Down Side: Sheer greatness of this CD player may cause heads to explode upon being touched. You've been forewarned.

Best. Player. Ever........2006-01-07

I've had this CD player for over four years now and it still works beautifully. Very reliable. Gave it a good jolt once and even dropped it, but everything snapped back into place and it kept on running. This is built to last.

Just Spend an Extra 10 bucks On the Mp3/Disc.......2005-11-04

My experience with this discman lasted me a pretty long time, before it just wouldn't recognize any disc at all. But don't worry, that was about 3 years after i got it. It plays good, the menus are exceptional, but i am wondering why anyone would want this, when you can get the Mp3 / disc player from Philips for twenty dollars more. They are 20 times more high-tech, the menus actually give you the titles of song names (at least most of them) and they truly are jogproof. This is barely jogproof. It only has 45 second shock proof while the new mp3 disc player i got has unlimited. Trust me, you'll be happier if you left this one alone

good up until now.......2005-10-01

i have had this product for 4 years, and it has served me well ever since i got it. i never do too much physical activity with it, but what i do do it doesnt really skip. however, about 3 days ago it started acting funny. now the sound only comes out of one of the headphones. it drives me crazy, it's so annoying. i suppose i'm lucky to get 4 years out of this, but it still dissapoints me.

THIS WILL BE MY 2ND AX5011 IN 4 YRS.......2004-07-14

I use my cd player at work with the wire going through my coveralls as I work at a fast pace 40hrs a wk. and it wasn't until I dropped it on the concrete after 4 yrs, yes 4 yrs 40hrs a wk, cd after cd, great sound (only to be complimented by radio shacks pro35 stereo headphones)did it need to be replaced. An absolute quality product. The best cd player I've ever had and believe me I know music.

Product Description

Enjoy the latest in display innovation with the 17" NEC AccuSync LCD72V-TC, a flat-panel monitor integrated with capacitive touch screen technology. This model, which is ideal for applications that require fast, reliable and accurate touch performance, features a space-saving cabinet design with USB interface that connects the display to newer computer systems.

Product Description

Microline 184 Turbo 9-Pin Impact Printer. 300 cps, 5-part forms. 90 columns
Microline Emulation
Serial Connectivity

Average customer rating:
Media Sciences YLW HI CAP TONER-PHASER 6200 ( MS6200Y )

Manufacturer: Xerox
ProductGroup: CE
Binding: Electronics

Laser Printer | Ink & Toner | Printer Accessories | Accessories & Supplies | Categories | Electronics
ASIN: B0000ET7U7

Product Description

Xerox high-capacity toner cartridges ensure extraordinary print quality, superior reliability, clean and simple loading and provide lower cost-per-page-leaving you with fewer hassles and more time to produce brilliant prints.

Product Description

400 watts x 1 at 4 ohms * 800 watts x 1 at 2 ohms * requires 4-gauge power and ground leads -- wiring and hardware not included with amplifier * Adaptive Class D Technology * variable 40-200 Hz low-pass crossover, 24 dB/octave *

Product Description

Rhinotek carries a full range of computer consumables manufacturing and marketing OEM compatible toner and inkjet cartridges, ribbons, and copier and fax supplies. Rhinotek products are 100% guaranteed, and Rhinotek's quality control standards rank among the highest in the industry.Rhinotek (QS-AL100) Black Fax Sharp MFP cartridge compatible with OEM part number AL100TD for printers Sharp AL-1000 / AL-1010 / AL-1020 .For a complete compatibility list please refer to the original manufacturer's web site.

Electronics:

Electronics

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